Frequently Asked Questions
We believe clarity is a form of kindness.
Here’s everything you might want to know — clearly and calmly.
Need help, clarity, or a quiet nudge in the right direction? We’re listening.
Category 1: Digital Downloads
Q1. How do I download my files?
Once your payment is confirmed, you’ll receive an instant email with your download link. You can also log into your account anytime to re-access your files.
Q2. I didn’t receive my email — what should I do?
Sometimes the email lands in your Promotions or Spam folder. If you still can’t find it, write to hello@thefinalsayco.com — we’ll make it right with care and clarity.
Q3. Can I print these at home?
Yes! Our files are designed for home printing — on matte, glossy, or vinyl sticker paper — and tested with Canon and Cricut machines for crisp, clean lines.
Q4. Can I share my files with friends?
We love that you want to share. But our downloads are for personal use only — we’d appreciate it if your friends supported the shop by getting their own copy.
Category 2: Returns, Refund & Exchanges
Q1. Can I return a digital download?
Because our products are digital, all sales are final and non-refundable. If you have trouble accessing your file, please reach out — we’ll gladly resend or assist.
Q2. What if I receive the wrong item or damaged goods?
Please email us with photos at hello@thefinalsayco.com within 7 days, and we’ll make things right.
Category 3: Creative & Brand Questions
Q1. Can I feature your work on my site or publication?
We’re honoured by the interest! Please email press@thefinalsayco.com — we’ll provide official images and credit guidelines.
Q2. Do you take custom or commissioned work?
At the moment, we’re focused on our own The Final Say Co. collections — but collaborations that align with our ethos are always considered thoughtfully.
Q3. What’s the meaning behind “The Final Say Co.”?
It’s a reminder that strength doesn’t need to shout. Your final say isn’t loud — it’s clear. Check out our About Us page to get to know us better.
The Final Say Co. Promise
Soft-spoken doesn’t mean silent.
Every product we make is designed to help you hold space, speak truth, and stay kind — without backing down.